Overview

Wine Purchases Return Policy

You have 7 days to return your wine for a credit or exchange.
For returns, please provide proof of purchase. Do not send your wine back to the
winery.

You can return your wine for the following valid reasons:
 The wine is spoiled.
 The packaging is damaged.
 You have received the incorrect order of wine.

Credit for Returns
For any returns, short deliveries, or damaged stock, a credit note will be issued. A
copy of this credit note will be emailed to you, detailing the total credit value. You can
use this amount towards your next purchase.

Need Help?
For any questions regarding refunds and returns, please contact us at
info@winetimeonline.co.za.