Welcome to Winetime Online. By accessing our website and placing an order, you agree to be bound by the following Terms & Conditions.
1. General
These Terms & Conditions govern the use of the Winetime Online website and all purchases made through our online store. Winetime Online reserves the right to amend these Terms & Conditions at any time without prior notice.
2. Pricing
- All prices are displayed in South African Rand (ZAR) and include VAT where applicable.
- Prices are subject to change without prior notice.
- While every effort is made to ensure pricing accuracy, Winetime Online reserves the right to correct any pricing errors.
3. Promotions & Specials
- Promotions and special offers are available for a limited time only, unless otherwise stated.
- All promotions, specials, product availability and pricing are subject to change without prior notice due to stock availability, supplier availability, pricing adjustments or unforeseen circumstances.
- Promotional offers are valid while stocks last.
- Winetime Online reserves the right to substitute products where applicable or cancel promotional offers if stock becomes unavailable.
- Promotions cannot be combined with any other offer or discount unless expressly stated.
- Promotional discounts are not redeemable for cash.
4. Product Availability
All products displayed on the website are subject to availability. Adding an item to your cart does not reserve stock. Orders are confirmed only once payment has been successfully received and processed.
5. Orders
Winetime Online reserves the right to accept or decline any order at its sole discretion. Should an item become unavailable after payment has been received, customers will be offered a suitable replacement, store credit or a refund.
6. Payment
We accept secure online payment methods as displayed during checkout. Orders will only be processed once full payment has been received.
7. Delivery
Delivery times are estimates and may vary depending on your location, courier delays or public holidays. Winetime Online cannot be held liable for delays beyond its control.
8. Age Restriction
By purchasing alcohol from Winetime Online, you confirm that you are 18 years of age or older. Proof of age may be requested upon delivery. Winetime Online reserves the right to refuse delivery where age verification cannot be completed.
9. Returns & Refunds
Returns and refunds are subject to the Consumer Protection Act of South Africa. Damaged or incorrect products must be reported within 48 hours of delivery.
10. Limitation of Liability
Winetime Online shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or the purchase of products.
11. Privacy
Customer information is collected and processed in accordance with applicable South African privacy laws and will not be shared with third parties except where necessary to process orders.
12. Contact Us
For any questions regarding these Terms & Conditions, please contact our customer service team using the contact details provided on our website.